Privacy Policy

Last Updated: 24 April 2025

This Privacy Policy outlines how Datamentari (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data. By visiting our website (datamentari.com) or using our services, you agree to the terms described here, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.

1. Introduction

At Datamentari, we understand the importance of your personal data and are committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how you can exercise your rights.

2. Personal Data We Collect

  • Information You Provide: Name, email address, phone number, company details, and any other details you submit via forms or direct communication (e.g., when you subscribe to a newsletter, request a free audit, or contact us).
  • Automatically Collected Data: IP addresses, browser type, operating system, referral URLs, pages viewed, links clicked, and other usage details through cookies or similar technologies.

3. How We Use Your Personal Data

  • Service Delivery: Provide, maintain, and improve our website and services.
  • Communications: Send newsletters, updates, marketing materials, and respond to inquiries or requests.
  • Analytics & Personalization: Analyze user behavior, optimize user experience, and develop new features or services.
  • Legal & Compliance: Comply with legal obligations, protect our rights, and enforce our Terms of Use.

4. Legal Basis for Processing

We only collect and process personal data where we have a lawful basis under the PDPA or other applicable laws. This may include your consent, the need to fulfill a contract, or legitimate interests such as improving our services.

5. Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We will securely dispose of or anonymize personal data when it is no longer needed.

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookies in your browser settings, but disabling them may affect certain functionalities.

7. Data Sharing & Disclosure

  • Service Providers: We may share data with trusted third-party vendors who assist with website hosting, analytics, marketing, and payment processing. These providers are obligated to protect your data.
  • Legal Requirements: We may disclose personal data if required by law or in good faith to comply with legal processes or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party.

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than Malaysia, where data protection laws may differ. We take steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have any information from or about a child, please contact us at info@datamentari.com.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.

11. Your Rights

Under the PDPA and other relevant laws, you have the right to:

  • Access & Correction: Request a copy of the personal data we hold about you and correct any inaccuracies.
  • Withdrawal of Consent: Withdraw consent to processing your personal data, where applicable.
  • Complaints: Lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.

To exercise these rights, please email us at info@datamentari.com.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted here with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: info@datamentari.com.